VoIP Teleworker Software
Welcome to the New Work Environment
Is Your Business Ready?
Instead of saying, “I’ve got to go to work,” we should say, “I’ve got to work,”
and then we will– wherever, whenever.
Work used to be about showing up and staying late. Things changed.
Technology changed. We changed.
The new work environment is tailored to your people, processes, and systems.
It’s secure. It’s reliable. It’s affordable.
Welcome to the new work environment.
The future is here. Are you ready?
All-Inclusive Teleworking Features & Apps
ACC Telecom specializes in VoIP teleworker business communications systems featuring all-in-one remote working capabilities. Our inclusive VoIP teleworking systems includes Canada & USA nationwide calling and complete business phone system features, such as voicemail to email, music/message-on-hold (MOH), Auto Attendant, intercom, extension numbers, direct dial numbers (DIDs), and so much more.
Teleworking Software Includes:
- Audio, Web & Video Conferencing
- Business SMS Text Messaging
- Call Center/Contact Center
- Call Reporting & Queuing
- Call Recording
- Chat / Instant Messaging (IM)
- CRM Integration
- Intercom/Paging
- Voicemail & Visual Voicemail
- Voicemail to Email
- Voicemail to Text Transcription
- Video Calling
- Web-based & Computer Clients
- Website Chat & Talk Plug-in
- Mobile apps
- Nationwide US Calling + Canada
- Online Management Portal
- Softphones
- Standard Business PBX features
- Unified Communications (UC)
- User Presence Status
Mobile Apps for iOS & Android
Our integrated mobile apps for iOS & Android devices offer business phone system features in a convenient application on smartphones. User’s extension numbers will automatically sync to their mobile app to deliver personalized settings to each user. User’s will receive two (2) mobile apps for no extra cost- one for everyday calls/business use and a second free smartphone app for video conferencing.
Mobile App Features Include:
- One-click extension dialing & call transfers
- Hides personal cell number- displays business number on outbound calls
- Full extension contact list w/ user presence status
- Corporate & personal contact list
- Visual Voicemail & Voicemail Transcription
- Business SMS/MMS text messaging
- Chat w/ emojis, photos, & document sharing
- Receive & reply to website chat messages
- Video conferencing & video calling
- Call history
- Record calls
- Login/out of queues
- Schedule or launch on-demand audio & video conferences
- Ability to update personal status (i.e.- Busy until 6pm, DND, etc.)
- Video calls, video meetings
Integrated Audio, Web, & Video Conferencing & Collaboration
Our all-inclusive teleworker software includes a free audio, video & web conferencing and collaboration tool. Similar to GoToMeeting and Zoom, but without downloads or plugins, our 3CX WebMeeting application provides secure high-quality video and voice communications via your internet browser.
Conferencing Features Include:
- WebRTC Technology- No Downloads or Plugins
- Up to 250 Participants
- No Monthly Costs
- Built-in Bandwidth Management & Control
- Remote Control & Screen Sharing
- Upload PDFs & Share Documents
- Surveys/Polls
- Whiteboard
- Chat & React Statements
- Record & Save Conferences
Integrated Softphone & Web Client
Our all-inclusive Teleworker software also includes an advanced web-based client for every user. The web client offers all-in-one features including a built-in softphone & Chrome extension, access to call statistics and switchboard, login/out of queues, individual and group chat, call history, access to call recordings, schedule & launch conferences, ability to update your desk phones’ buttons (BLF), and so much more.
Web Client Features Include:
- Built-in Softphone
- BLF User Management
- Call History
- Call Recordings
- Chat & SMS Texting
- Contacts
- Conference Scheduling
- Intercom
- User Status & Presence
- Visual Voicemail & Transcription
- Video & Web Meetings, & more
Live Chat & Talk Plug-in for Your Website
Our 3CX teleworking software includes a live chat and talk plug-in for your website– for no extra cost. Download the WordPress plugin or add code to your website to take advantage of this awesome application.
Chat with your customers in real-time and elevate your chat session to a phone call–for free–to provide further assistance. Add a video meeting with screen share to your call to deliver a next-level customer experience.
Webchat Features Include:
- Free plugin for your WordPress website
- Chat live with clients directly from your website
- Reply to website chat messages from Web Client, PC Client, or Mobile App
- Elevate your chat session to a voice or video call- free of charge
- Phone, video & chat from one interface
Contact Us for Your Free Consultation & Demo
Learn why 3CX Teleworking Software is used worldwide by Fortune 500 companies and small businesses alike. Click here to view additional features, pricing, product videos, and more.
Contact us today to schedule your nationwide complimentary teleworker demo, consultation, or on-site visitation throughout Maryland, Washington DC, Northern VA, and beyond!