voip phone system

Ensuring Crystal Clear Audio for VoIP

Dec 13, 2016 | Blog, VOIP

VoIP has emerged as the communications technology of choice for most organizations.  The features and cost savings are compelling and audio quality is typically indistinguishable from traditional, legacy phone systems.  Good audio quality, however, starts with good...

Is Your IP Phone System Vulnerable to Attack?

Nov 25, 2016 | Blog, Cloud, VOIP

With the growing popularity of Voice-over-IP, phone hacking continues to evolve, costing businesses billions of dollars annually in lost productivity and higher phone bills. That’s because Internet technologies, including premises and cloud voice systems, suffer...

Is Your Network Ready for VoIP?

Sep 13, 2016 | Blog

Voice over IP is a real-time application that runs over your IP data networks.  To ensure conversations are loud and clear requires having enough bandwidth available and properly setting up the switches, routers, and firewall. If any of these are ignored, users at...

Solve Your Quality Report Issues With Call Recording

Aug 18, 2016 | Blog

Do you get complaints from customers about the quality of your calls?  You probably haven’t found a good way to address this.  Providing guidelines can only do so much.  So, how can you assure your customers that they’ll have the best call experiences with...
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