business SMS

Business Messaging Stats

May 24, 2024 | Blog

Business Messaging Stats The stats are in! No other communications channel comes close to competing with the engagement levels of business SMS messaging. SMS / MMS text messaging is rapidly becoming the preferred communications method for business and consumers...

SMS Text Messaging 10DLC/A2P Explained

Oct 1, 2021 | Blog

10DLC / A2P SMS Compliancy Overview     The Goal is to Stop Spam Messaging Fueled by the nuisance surrounding excessive spam calls and emails, the wireless carrier industry and Mobile Network Operators (MNOs) have developed important compliancy guidelines...

How to Use Business SMS for Customer Service and Support

Sep 27, 2019 | Blog

Endless prompts, long hold times, department transfers and multiple explanations leave customers frustrated, angry, and (gasp!) ready to contact the competition.  In our digital age, customers expect fast, easy support and customer service. The tired model of calling...

Q&A: Business SMS Text Messaging

Apr 11, 2019 | Blog, Business SMS

Business SMS Text Messaging “Change is inevitable. Except from a vending machine.” –Robert C. Gallagher   It’s time to consider a change to your communications by implementing a Business SMS Text Messaging solution.  Allowing customers to...

When Business SMS & A.I. Technology Collide

Jul 12, 2018 | Blog

If you haven’t thought about implementing a business SMS solution for your business- you should- as it’s predicted that in the next five years texting a business for assistance will be as prevalent as placing a phone call. You are probably already...