Contact centers – and call centers – are not just for organizations that handle thousands of interactions daily, they are also suited for smaller businesses of every type. Contact Center applications often come with, or may be added to, your premises or...
Relocating your business is an irritating inconvenience that sometimes you just can’t avoid. As a telecommunications representative, I can’t tell you how many times customers call in and tell us they are moving in TWO DAYS. Please don’t do that....
