If you’ve never considered it before, then you should switch to virtual PBX.
If you’ve never considered it before, then you should switch to virtual PBX. After all, when it comes to saving money, there’s no time like the present. Even if your company has been reluctant to switch to a cloud-based phone system, you’ll soon be convinced that doing this represents a savvy investment. Here are some ways your small business can benefit from using virtual PBX instead of more traditional formats.
No Additional Equipment
If you are worried about adding clutter to your small business’s premises, then you don’t have to be concerned. When you use a virtual PBX phone system, you won’t have to deal with installing and setting up any new equipment. Your trusty smartphone can become the cornerstone of your telecommunications infrastructure since you can route incoming calls to both your business desk phone and to your smartphone app or other external numbers as well. In short, you never have to be out of reach – just focus on staying in touch with your customers instead.
Enhanced Unified Communications
Another reason to choose a virtual PBX is you will now have features that may have not been available to you because of price or current PBX system limitations. Are you interested in enhancing your company’s unified communications solutions? Virtual PBX will allow you to do this by integrating the latest functions, including the following:
- Auto-attendants
- Voicemail transcription
- Mobile apps
- Virtual faxing
- Business chat messaging
- Call Recording with forwarding/sharing & transcription capabilities
- Video conferencing
Pay for What You Want
Although you might think that these services are provided solely on a contract basis, that isn’t necessarily the case. ACC Telecom’s 3CX virtual PBX system encompasses all of the named features above without having to pay extra. Premium features, such as business text messaging are available as an add-on feature for select personnel.
No two small businesses are alike, so you should be able to customize your telecommunications package according to your available budget and scope. As your business succeeds, you may want more features in the future.
Simple Configuration
Best of all, switching to a virtual PBX means simple configuration. It shouldn’t take long to get up and running since there’s little need for bulky equipment or cords and wires. When you don’t have to spend as much money securing vital resources such as voice communications or cloud assets, you can spend more time building your reputation for excellent customer service and earn the admiration of other companies in your industry.
Once you are all ready to go, there are more features to consider adding. For instance, if you would like a menu directory, that’s easy to establish. With a menu directory, you can transfer customers to the department they are looking for without needing to put them on hold for too long.
Consider Upgrading to a Virtual PBX System with ACC Telecom
ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We have over 45 years of experience in the telecommunications industry and pride ourselves on offering customers top-notch service and affordable prices. To get a quote or learn more about how we can help your business grow, give us a call at 410-995-0101.