Cloud Phone System by 3CX

Trusted by 12M+ Users in 190 Countries

Talk, text, meet using 3CX’s powerful mobile apps.

Includes unlimited extensions without per-user fees.

Manage business operations anywhere from one unified web client.

Includes powerful customer engagement tools such as live web chat, CRM & social media integrations & more.

3CX cloud phone system's mobile apps, desk phone, video conferencing and web client screenshots.

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Why 12M+ Users, 350,000 Companies Choose 3CX

Reinventing the Business Phone System One Feature at a Time

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First software-based, open standards IP PBX

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First to launch WebRTC Gateway

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First to include integrated softphones

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Early adapter of AI Technology

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First to integrate live website chat

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First to include integrated clientless web conferencing

3CX cloud phone system users using mobile app, headset and Yealink phone to communicate with each other.

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One low annual cost for your entire 3CX cloud phone system.

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No per-user monthly fees- receive an unlimited amount of extensions.

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60% average cost savings compared to other hosted cloud phone systems.

Big Business Benefits for Any Size Company

3cx Meeting application using video conferencing and screen sharing

Top Industry Features Included

Video Conferencing & Collaboration

AI Transcriptions & Analytics

Live Web Chat for YOUR Website

Mobile app, web client, & desktop client

Contact Center / Call Center

SMS & MMS Text Messaging & Chat

Run Your Entire Business on 3CX

Bring Your System With You

Every user receives a web client, desktop client and mobile app to communicate any where at any time.

Scale Your Business in Minutes

Scale your business by adding phone lines, numbers, and extensions in minutes. Port existing numbers or order new ones.

Customize Like a Pro

Easily create custom greetings and Auto Attendants, update dynamic call routing, run detailed call and messaging reports, and so much more.

Let Us Handle the Heavy Lifting

All software updates, firewall rules, and new features are implemented automatically, and your system is monitored 24/7 with nightly backups.

Facebook & WhatsApp Integrations

Streamline messages from Facebook and WhatsApp directly into 3CX and answer the messages instantly! Track history, add new contacts, auto-assign messages to queues, enable SLA alerts, and run insightful reports.

Level Up with Integrations

Microsoft 365 Integrations

MS 365 integration includes Teams direct routing, contact syncing, SSO, syncs 3CX status with M365 calendar, store call recordings and backups in SharePoint, and more!

CRM Integrations

Integrate your CRM for screen pops, call logging, journaling, click-to-call, and attach AI transcriptions of calls to the CRM record.

3CX supports major CRMs & the option to build the integration yourself!

Call, Chat, Schedule, Meet, Message, Manage, Share- All From 3CX Mobile Apps

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Calling & Extension Dialing
Log Out of Queues
Review Call Recordings

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Chat with Coworkers & Share Files
Text & Picture Message
Access Transcribed Voicemails

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Video Conferencing
Schedule Meetings
Update Your Presence Status

3cx cloud phone system user sending a MMS SMS text messaging.

Respond to Live Chat, Facebook & WhatsApp messages from the 3CX apps.

Messaging Engages Like No Other Channel

Send and respond to SMS text & MMS picture messages.

Chat with coworkers, share files, forward messages & add emojis.

Route messages to queues so important messages never get missed.

Run messaging reports and performance metrics.

Elevate Your Customer Engagement Center

Call Center / Contact Center Included

Easily configure queue strategies, dashboards, call recording and system management. Schedule daily, weekly and monthly call reports.

Advanced Features for No Extra Cost

Receive call recording, call-back-in-queue, barge/listen/whisper, SLA Alerting, wallboard, switchboard, and more for no additional cost. No per-agent fees either!

Unified Calls and Messages

Single phone number for business calls and messages. Monitor communications in real time with SLA alerts and reporting.

3CX wallboard for customer engagement center, contact cell, call center.

Enhance Customer Care With Integrations

Integrate CRMs, APIs, Live Web Chat, Google, Hotel Services, Microsoft 365, Facebook, and WhatsApp for additional support channels and record keeping. All communications are unified within the 3CX system. Link 3CX with your CRM to auto-populate the customer record for efficient call handling.