Jul 24, 2017 | Blog, Business, Phone Systems, Unified Communications
We were quite stunned when we heard Toshiba Telecom System Division was closing its doors in North America. Unfortunately, this is nothing new in the telecom world. In our 30+ years, we have personally experienced telecom manufacturers closing shop or...
Jun 22, 2017 | Unified Communications
Unified communications take advantage of all the technology in your office. Operating in harmony, this technology synergy should theoretically dramatically increase productivity. Improving unified communications and upgrading equipment can both contribute to...
Jan 13, 2017 | Blog, Business, Unified Communications
Pretty much everyone knows what a conference call is. They’ve existed for quite some time, now; and while many people are familiar with what the term means, they aren’t sure what it entails. Conference calls can only be simplified using the right...
Dec 16, 2016 | Blog, Cyber Security, Unified Communications
These days, network security is a huge part of what affects the success of your business. We talk a lot about network security–and for good reason. A simple and hard-to-stop malware attack could disable your entire operation, making it extremely difficult for...
Nov 25, 2016 | Blog, Call Center, Unified Communications
Efficiency is a big part of keeping customers on the line, and keeping them satisfied. If you have ever worked with or for a call center, you know this; but you may not know all the ways you can keep a call center running efficiently. When a call center isn’t...
Jul 13, 2016 | Blog, Business, Unified Communications
Cisco is discussed on this blog frequently for a reason. This company has been active in creating new and amazing products that are transforming business communication at its core. Every one of their telecommunications products are using the latest technologies to...
