What is Caller ID Spoofing? Caller ID spoofing is the practice of causing the telephone network to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a caller ID display showing a...
FCC sends STIR/SHAKEN report to U.S. Congress US Congress has received the required triennial TRACED Act report regarding the efficacy of STIR/SHAKEN technology to stop unwanted spam and fraudulent calls. The 3-year FCC report regarding the efficacy of...
Industry News 10DLC/A2P Registration SMS Text Messaging Compliancy for Businesses What is 10DLC/A2P SMS Compliancy Protocol? Any business (including non-profits & charities) that send SMS text messages from their 10-digit business phone numbers are...
Industry News Suicide Prevention Lifeline Dial or Text 988 The National Suicide Prevention Lifeline provides 24/7 support for people in distress, as well as prevention and crisis resources. We are proud to support this new 3-digit dialing code (988)....
2023 Surveillance Trends In 2023 the video surveillance industry will evolve in new ways with innovative artificial intelligence (AI) and new systems integrations to revolutionize the way businesses use their surveillance systems. This latest guide will examine the...
What is Unified Communications? Cloud phone systems offer voice, video, messaging, data, web chat, email, security & more under one system. What Is Unified Communications (UC) and Unified Communications as a Service (UCaaS)? Unified Communications (UC) combines voice,...