Cybersecurity Tips From the Agency Cybersecurity Fraud Is Only Getting Worse The explosion of AI technology, machine learning and ChatGPT has led to many positive outcomes for consumers and businesses alike; however, it has also advanced bad actor’s...
Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception. Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...
What is Toll-free Messaging Verification? Toll-free messaging verification is a new industry-wide protocol surrounding sending SMS / MMS text messages from toll-free numbers. In an effort to combat spam and fraud text messaging, the Mobile Network Operators (MNOs) are...
10DLC New Compliancy Tips What is 10DLC? 10DLC is a compliancy protocol surrounding sending business SMS / MMS text messages. All businesses that send messages must register their company, their brand, and the types of messages they send. Failure to register will...
Important Information Regarding Upgrading to 3CX v20 3CX v20 is an exciting new software release, packed full of new features and functionality. However, even though 3CX v20 is officially released– that doesn’t mean you should upgrade to this new software...
10 Interesting Facts About the Telecom Industry 1. The soundproof booth was invented by Alexander Graham Bell’s assistant, to stop his landlady from eavesdropping on his conversations. The first prototype was built in 1877 using bed blankets wrapped around a...
