Blog

3 Urgent Reasons Your Business Needs Video Surveillance

Mar 6, 2017 | Blog

No business is too small for video surveillance.  Likewise, an out-of-date surveillance system can pose just as many problems as not having one at all.  If you’re going to protect your business the way you really need to, it’s important to start thinking...

3 Myths About VoIP You Should Never Believe

Feb 27, 2017 | Blog

VoIP is the way of the future–many telecom companies have made the switch, as well as businesses in every industry.  It’s the easiest way to use the internet in order to conduct calls, and it allows for so many benefits.  Multiple locations, call...

How to Conduct Damage Control After a Network Security Breach

Feb 24, 2017 | Blog, Network Security

Has your business ever dealt with a serious setback, such as a network security breach?  You may have experienced a stressful and overwhelming situation.  You know that your security being compromised can mean sensitive information being leaked, a virus infecting your...

Is Your Conference Room Leaking Sensitive Information?

Feb 13, 2017 | Blog

Corporate meeting rooms are commonly used for discussions that range from the mundane to the highly sensitive.  Remote offices and third parties can be brought into these discussions with audio and video systems and applications that run over IP networks. Yet most...

Find Out if Your Telecom Service is Meeting Customer Expectations

Feb 13, 2017 | Blog, Call Center, Contact Center

There are basic rules regarding customer service that everyone is expected to follow.  Be kind and polite, speak clearly, and so forth.  But, even though your customers may not show their displeasure through digital communication, you could be making mistakes that are...

How to Prevent Poor Business Communication Through Technology

Feb 6, 2017 | Blog, Conference Room Solutions

Communication can be one of the biggest issues when it comes to running a business.  One misunderstanding can ruin an entire transaction; and avoiding this kind of issue can be a hassle.  You may think that meeting face-to-face is the only way to fully understand a...