Mar 13, 2017 | Blog, SIP Trunking, VOIP
Still dealing with fussy landlines? Your business should be moving into the future with VoIP and SIP trunking. There are many benefits that come with this updated tech, and when you upgrade, you’ll be getting cutting-edge advantages your competitors might not...
Feb 24, 2017 | Blog, Network Security
Has your business ever dealt with a serious setback, such as a network security breach? You may have experienced a stressful and overwhelming situation. You know that your security being compromised can mean sensitive information being leaked, a virus infecting your...
Feb 13, 2017 | Blog, Call Center, Contact Center
There are basic rules regarding customer service that everyone is expected to follow. Be kind and polite, speak clearly, and so forth. But, even though your customers may not show their displeasure through digital communication, you could be making mistakes that are...