Does Call Recording Really Matter?

Your call may be recorded for training purposes.  You’ve probably heard this before, while contacting some form of call center.  It can seem intimidating, as first-time callers might be caught off-guard by the statement.  However, call recording actually makes a...

How to Use Technology in the Workplace to Your Advantage

Your business relies on technology–there’s no doubt you’re using technology such as softphones, emails and conference calls because it makes your life easier.  However, there are still a sizable number of business owners that believe using too much...

3 Dangerous Myths Surrounding Business Communications

Whether a business is large or small, communications can frequently get jumbled.  It’s hard to make sure all is going according to plan when the plan isn’t clear in the first place.  And, because all businesses need to practice the art of great...

Find Out How VoIP Can Benefit Your Small Business

VoIP is a form of secure business communication that has been largely adopted by most major businesses.  You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder.  Call recording may also be...

What Are the Differences Between Fiber Optic and Cat6 Cabling?

In terms of networking, a vital component is the type of cable you use to transmit information.  Both fiber optic cables and Cat6 cables can get the job done, but it depends on what you need your networking for.  Choosing which cable to use is an issue many business...
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