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Should I Perform a Network Assessment Prior to VoIP Installation?

Jun 28, 2017 | Blog, Business, Cloud, Phone Systems, SIP Trunking, VOIP

VoIP, QoS & Your Network With the explosion of Voice over IP (VoIP) technology, companies of all sizes are taking advantage of the organizational benefits of utilizing their existing data network by adding voice communications and IP links between sites and remote...

What is Disaster Recovery?

Jun 1, 2017 | Blog

Disaster Recovery allows businesses to continue to receive incoming phone calls in the event of a disaster, such as a power outage or PBX system failure.   The Disaster Recovery feature is pre-programmed during installation so it automatically activates when it...

How to Know When Your Network Needs Updating

May 22, 2017 | Blog

Keeping your business’s computer network in good working order is vital to the productivity, efficiency, and safety of your future. Many businesses start with smaller networks and lack the infrastructure they need as they continue to scale and grow. How can you...

Are IP Security Cameras Really Worth it For Your Business?

May 15, 2017 | Blog, Security Cameras

It’s always smart to have a security camera system for your business, regardless of the technology. Something is better than nothing–however,  IP security cameras reign supreme when it comes to functional, useful, vital surveillance.  So many benefits come...

Does Call Recording Really Matter?

May 8, 2017 | Blog

Your call may be recorded for training purposes.  You’ve probably heard this before, while contacting some form of call center.  It can seem intimidating, as first-time callers might be caught off-guard by the statement.  However, call recording actually makes a...

How to Use Technology in the Workplace to Your Advantage

May 1, 2017 | Blog

Your business relies on technology–there’s no doubt you’re using technology such as softphones, emails and conference calls because it makes your life easier.  However, there are still a sizable number of business owners that believe using too much...