What is Disaster Recovery?

What is Disaster Recovery?

Disaster Recovery allows businesses to continue to receive incoming phone calls in the event of a disaster, such as a power outage or PBX system failure.   The Disaster Recovery feature is pre-programmed during installation so it automatically activates when it...

How to Know When Your Network Needs Updating

Keeping your business’s computer network in good working order is vital to the productivity, efficiency, and safety of your future. Many businesses start with smaller networks and lack the infrastructure they need as they continue to scale and grow. How can you...

Does Call Recording Really Matter?

Your call may be recorded for training purposes.  You’ve probably heard this before, while contacting some form of call center.  It can seem intimidating, at first–callers might be caught off-guard by the statement.  However, call recording actually makes...
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