3CX v16- New & Improved Features

  3CX’s new v16 software update brings new and improved features to your PBX experience. Read below for a teaser on the new features that are coming soon! NEW v16 FEATURES   PBX: Call Journaling Function- Saves new contacts automatically in your CRM....

5 Tips for Safe Online Shopping this Holiday Season

Excited for the holidays?  So are cybercriminals.  With $123 billion in projected holiday sales alone, cybercriminals prey on their victim’s digital security mishaps this time of year.  In 2017, the FBI’s Internet Crime Complaint Center received over...

How to Prevent Call Hacking

What is Call Hacking? Call Hacking refers to criminals that hack into office telephone systems to utilize the company’s phone lines in order to place unauthorized international calls. Once the criminals have access to the hacked mailbox, they use a feature...

What is HD Voice?

When your small business is in need of updating your phone system and phone service it is important to consider all of your PBX system and business phone service options. One way to ensure call quality is to upgrade to a cloud phone system and SIP phone service that...

How to Use Your Auto Attendant in Unexpected Ways

Who answers your phone calls? Whenever your business receives a call, there may not always be a real employee available to respond. Luckily, you can program an auto-attendant to greet customers who need to ask an urgent question or have suggestions and comments. Here...
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