Blog

From Disruption to Connection: The Story of St. John’s Episcopal Church & School

Nov 7, 2024 | Blog, Case Study

How a Communication Crisis Became an Opportunity for Better Connection and Support St. John’s Episcopal Church and School in Olney, Maryland, faced a significant challenge when their traditional phone systems broke down right before Christmas. This case study shares...

Secure Our World

Oct 22, 2024 | Blog

5 Easy Ways to Protect Your Business from Cybercrime October is Cybersecurity Awareness Month.  Cybersecurity Awareness Month was launched in 2004 by the U.S. Department of Homeland Security and the National Cybersecurity Alliance to raise awareness about the...

Top 10 3CX Phone System Features 

Oct 8, 2024 | Blog

Regarding business communications, 3CX has been ahead of the pack for years. Not only have they been pushing the envelope with feature availability for the various license levels, but they haven’t held back and given the powerful system away for free. 3CX phone system...

The Complete 3CX Phone System Guide

Sep 4, 2024 | Blog

If you want to upgrade your business communications, you’ve come to the right place. Welcome to your ultimate guide to the 3CX phone system! In this blog, we’ll cover its key features, the big picture and day-to-day benefits, and how it can improve your business...

Best Practices for Firmware Updates

Aug 9, 2024 | Blog

Best Practices When Performing IP Phone Firmware Upgrades Firmware updates are a specific type or subset of software that is designed to act as an intermediary between the software of the device and the hardware. Firmware provides the blueprint to help the hardware...

Business Calling Best Practices to Avoid Spam Labels

Jun 12, 2024 | Blog

Since the passing of the TRACED Act in 2019, Congress provided the FCC (Federal Communications Commission) with new tools to combat illegal and unwarranted robocalls.  The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act uses caller ID authentication...