Are you interested in improving business communication? Unified communications (UC) is an integrated technology platform that combines voice, data, video, wireless and security capabilities with desktop applications like email, SMS texting, group chat, presence, vFax, Instant Messaging (IM), calendar, and CRM programs. Unified Messaging is a popular feature available to businesses with unified communications capabilities. ACC Telecom is here to educate you on the benefits of unified messaging and what it could mean for your business.
The Benefits of Unified Messaging
In the busy working world, clear and timely communication is the key to success. Unified communications (UC) heightens business communications in a cost-effective way by combining voice, data, and mobility features. Web-based Unified Messaging (UM) offers mobility that contributes heavily to the convenience factor of this integration. With standard UM, you and your employees can experience the following capabilities and benefits:
- Send and receive chat & SMS text messages using your business number
- Deliver faxes directly to your email account
- Deliver audio or transcribed voicemail messages directly to your email account
- Access emails, voicemails, and faxes from any Internet browser without having to access an email account
- Increased productivity
- Increased efficiency
- Improved customer service
- Reduce costs/increase profits
Popular Unified Communications Features for Your Business
Unified Messaging is just one of the many popular features offered to businesses who implement unified communications. The following UC features can also be united into one integrated solution for use on mobile devices:
- Presence and Chat
- Business Mobility Applications
- Business SMS Text Messaging
- Desktop Call Control
- Video Conferencing and Web Collaboration
- Personal Call Handling
- Fixed Mobile Convergence
- Virtual Faxing (vFax)
- Visual Voicemail with Presence
- Remote Connection and Mobility
- One Number Access (Call Routing)
- CRM Integration and Screen-Pops
To learn more about these unique features, click here.
Interested in Unified Communications? Call ACC Telecom Today
ACC Telecom is certain to be the right telecommunications company for businesses everywhere. They have been providing expert service and advice since 1979 and can meet all of your telecommunications needs. They offer a wide range of business phone and video surveillance systems to meet the needs of any organization. They have been helping build the future of communications for business all across America. Local, on-site installation and support is available throughout Maryland, Washington DC, and Northern VA.
Please contact ACC Telecom to request service or a quote for a new UC system.