What is Toll-free Messaging Verification?
Toll-free messaging verification is a new industry-wide protocol surrounding sending SMS / MMS text messages from toll-free numbers.
In an effort to combat spam and fraud text messaging, the Mobile Network Operators (MNOs) are requiring every business that sends one (1) or more text message from a toll-free number to register their company, their toll-free number, and indicate the types of messages they are sending.
Each company will go through a vetting process in order to gain approval to continue to send text messages from their toll-free numbers.
Toll-free Number Messaging Verification
As of January 31, 2024, any unregistered toll-free number that attempts to send SMS / MMS messages will be blocked. This means that any number that is not verified will have its traffic blocked, even if the number is ‘pending’ verification status.
How to Avoid Toll-free Messaging Blocks
Register your toll-free numbers using the toll-free messaging verification form.
Toll-free number verification also provides the toll-free messaging aggregators with relevant service information to reduce the likelihood of false positive filtering and wrongful spam blocks. Click here to learn more about toll-free messaging verification.
Learn More About the Toll-Free Messaging Verification Process
The toll-free number verification process qualifies messaging traffic to be verified and compliant with downstream peers. Learn more and review FAQs regarding the toll-free number messaging verification process.
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