Does Your Business Have an Emergency Response Plan? Emergency Response Plans should include more than just “avoid the elevators” and “take stairway A” to exit the building in an emergency. A true emergency response plan should incorporate mass...
Have You Reviewed Your e911 Information Lately? With the holidays behind us, it’s a great time to review your e911 addresses and alerts to ensure all emergency information is current. With the passage of the two important pieces of legislation — Kari’s Law...
After Years of Illegal Robocalls, FCC Takes Unprecedented Action May 11, 2023— The FCC issues the first-ever robocall blocking order against One Eye. The FCC’s Enforcement Bureau ordered voice service providers to block and cease accepting voice traffic...
First reported by Channel Futures, business and residential customers are seeing a steady stream of price hikes and service decommissions as Local Exchange Carriers (ILECs) make a “backward retreat” from supporting and offering analog loops technology,...
3 Reasons Your Business Should Use the Cloud Cloud infrastructures including cloud phone systems, cloud backup & restore, and cloud surveillance, to name a few, provide businesses with enormous advantages compared to on-premise solutions. Unlike...
Why 3CX Is the Best Voice Over IP Solution in the World 3CX is an award-winning voice over IP (VoIP) solution that has taken the telecommunications industry by storm. With its easy-to-use interface, powerful features, and cost-effective pricing, 3CX has become...
In 2022, The Communications Fraud Control Association reported a massive $39.89 billion in telecom related fraud occurrences. This number includes fraud to telecom providers, subscribers, and general call fraud. This post explores the types of call fraud and...
5 Tips for an Effective Business Call Telecommunications is the lifeline of any business and having a solid phone system to make and receive calls is vital to the success of any organization. However, just because you have a state-of-the-art business phone...
All businesses, no matter their size or type, can benefit from a VoIP phone system, especially if the organization has multiple offices or remote employees. VoIP systems utilize the internet for connectivity and provide businesses the ability to bridge (network) all...
What are Unified Communications (UC) Clients? The unified communications industry was borne from the notion that collaboration had become unnecessarily ineffective and frustrating. Employees had to access multiple applications, resources, hardware and systems...
