Blog

Addressing the Issue of National Broadband Reach

Nov 4, 2016 | Blog, News

33 million U.S. households, a whole 27% of us, do not have internet in their homes.  This is just a small glimpse into the issue that is a struggling broadband reach.  In today’s world, nearly everything is related to the internet.  The Internet of Things is...

The Best IP Camera Surveillance System

Oct 20, 2016 | Blog, security cameras, surveillance

Security: you probably think you have a good handle on it.  Even without IP cameras, you’re doing pretty well, and you haven’t been robbed yet…right?  Well, the problem with security breaches is that they can happen to anyone, at any time.  And even...

What is SIP Trunking and Why Do You Need it?

Oct 14, 2016 | Blog

As the telecom industry grows, and as more technology is being added every day, keeping up with the most recent updates is how you’re going to advance your business.  One of the most influential technological advances is SIP Trunking–a term which confuses...

Contact Center Functions for Businesses

Oct 12, 2016 | Blog

Omni-channel Contact Center functions with 3CX can be managed virtually anywhere, using a mobile device or computer. With the 3CX client and built-in softphone installed on a smartphone, tablet, PC or Mac computer, your contact center agents and supervisors can handle...

The Benefits of Upgrading to a Yealink Conference Phone

Oct 7, 2016 | Blog

Do you find yourself struggling and dreading conference phone calls because of your outdated phone technology?  Sometimes, the technology you use in your business conference calls is making the difference between clear and poor communication.  The best way to ensure...

All You Need to Know About Interactive Voice Response

Sep 30, 2016 | Blog

Interactive Voice Response, or IVR, is the best way to ensure your customers are getting the most helpful and accurate information about your business.  Telecommunications are opening opportunities for businesses to keep up with all of their callers without losing...

How a Contact Center Can Catalyze Small Business Growth

Sep 27, 2016 | Blog

Contact centers – and call centers – are not just for organizations that handle thousands of interactions daily, they are also suited for smaller businesses of every type. Contact Center applications often come with, or may be added to, your premises or...

The Difference Between Coaxial and Fiber Optic Cabling

Sep 23, 2016 | Blog

Networking cables can be hard to choose from.  Cabling is one of the more complicated areas when learning the basics of networking because there are so many options to choose from.  Each have their own advantages and disadvantages. We’ve talked about the...

The Internet of Things is Changing the Way You See Business

Sep 16, 2016 | Blog

We’ve already told you why upgrading to a faster network is the best decision you could make for your business.  And one of the reasons why is because the Internet of Things, or IoT, is changing the world as we know it.  You may have already heard of this...
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