Is Your IP Phone System Vulnerable to Attack?

With the growing popularity of Voice-over-IP, phone hacking continues to evolve, costing businesses billions of dollars annually in lost productivity and higher phone bills. That’s because Internet technologies, including premises and cloud voice systems, suffer...

Addressing the Issue of National Broadband Reach

33 million U.S. households, a whole 27% of us, do not have internet in their homes.  This is just a small glimpse into the issue that is a struggling broadband reach.  In today’s world, nearly everything is related to the internet.  The Internet of Things is...

The Best IP Camera Surveillance System

Security: you probably think you have a good handle on it.  Even without IP cameras, you’re doing pretty well, and you haven’t been robbed yet…right?  Well, the problem with security breaches is that they can happen to anyone, at any time.  And even...

What is SIP Trunking and Why Do You Need it?

As the telecom industry grows, and as more technology is being added every day, keeping up with the most recent updates is how you’re going to advance your business.  One of the most influential technological advances is SIP Trunking–a term which confuses...

Contact Center Functions for Businesses

Omni-channel Contact Center functions with 3CX can be managed virtually anywhere, using a mobile device or computer. With the 3CX client and built-in softphone installed on a smartphone, tablet, PC or Mac computer, your contact center agents and supervisors can handle...

The Benefits of Upgrading to a Yealink Conference Phone

Do you find yourself struggling and dreading conference phone calls because of your outdated phone technology?  Sometimes, the technology you use in your business conference calls is making the difference between clear and poor communication.  The best way to ensure...

All You Need to Know About Interactive Voice Response

Interactive Voice Response, or IVR, is the best way to ensure your customers are getting the most helpful and accurate information about your business.  Telecommunications are opening opportunities for businesses to keep up with all of their callers without losing...

How a Contact Center Can Catalyze Small Business Growth

Contact centers – and call centers – are not just for organizations that handle thousands of interactions daily, they are also suited for smaller businesses of every type. Contact Center applications often come with, or may be added to, your premises or...
Skip to content