Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception. Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...
Toll-free Number Messaging Verification As of January 31, 2024, any unregistered toll-free number that attempts to send SMS / MMS messages will be blocked. This means that any number that is not verified will have its traffic blocked, even if the number is...
10DLC New Compliancy Tips Whether you are currently using SMS text messaging for your business, or plan to in the future, it is important to adhere to the Mobile Network Operator’s compliancy requirements for SMS messaging to avoid rejections and fines. Tips to...
Important Information Regarding Upgrading to 3CX v20 3CX v20 is an exciting new software release, packed full of new features and functionality. However, even though 3CX v20 is officially released– that doesn’t mean you should upgrade to this new software...
10 Interesting Facts About the Telecom Industry 1. The soundproof booth was invented by Alexander Graham Bell’s assistant, to stop his landlady from eavesdropping on his conversations. The first prototype was built in 1877 using bed blankets wrapped around a...
New 10DLC Non-Compliance Fees Beginning January 1, 2024, T-Mobile is instituting three new fees for non-compliant traffic that result in a Severity-0 violation. A Sev-0, (Severity-0) represents the most harmful violation to consumers and is the highest level of...
3CX v20 Security Updates 3CX has contracted some of the best security companies in the world to test and monitor new builds. In addition to product security testing, code scanning, pen testing, and 24/7 network monitoring, 3CX has made countless security updates to...
v20 Call Manager 3CX reengineered their OS from the “ground up” to implement current and future security enhancements, increase scalability and launch new enhancements. 3CX Call Manager was no exception– boasting an entirely new Call Manager based...
New Admin Console In addition to a new softphone, 3CX v20 also includes an entirely new management console called ‘Admin Console.’ v20 combines the management console and web client into one portal with one URL, so all functionality is now under one...
New 3CX v20 Windows Softphone The new 3CX v20 Softphone replaced the old Electron desktop app to offer better security while preparing for future market endeavors. The previous Windows Electron client used certain libraries and framework that was hard to maintain,...
