Jan 26, 2017 | Blog, Cyber Security
Cyber security is one of the most important aspects of running a business that relies on the internet. If your main business model focuses on technology, chances are, you’re dealing with cyber security issues. It’s a big problem–viruses and malware...
Jan 16, 2017 | Blog, News
On Tuesday, CISCO announced they would be making significant changes to their certification tracks and training programs for employees. The intent of these changes is to keep their practitioners knowledgeable about the industry as it constantly evolves. CISCO plans...
Jan 13, 2017 | Blog, Business, Unified Communications
Pretty much everyone knows what a conference call is. They’ve existed for quite some time, now; and while many people are familiar with what the term means, they aren’t sure what it entails. Conference calls can only be simplified using the right...
Jan 13, 2017 | Blog, SIP Trunking
Toshiba has launched its new SIP Trunking I-VoIP Service promotion, which delivers significant savings for new and existing customers of Toshiba’s IPedge and Strata CIX onsite VoIP systems. The SIP Trunking I-VoIP Service is especially suited for businesses...
Jan 6, 2017 | Blog, Business
2017 has arrived. For many businesses, this is the time to update practices and evaluate productivity. Call centers are no different; for the new year, it’s important to review your business and its ability to run successfully. There are many resolutions you...
Dec 29, 2016 | Blog, News, VOIP
Under its new “Trade Up to Toshiba” programs, legacy customers of its Strata DK and Strata CTX business telephone systems can affordably trade up to Toshiba’s VIPedge cloud-based, IPedge and Strata CIX premises telephone solutions. Moving to...
Dec 22, 2016 | Blog, Network Security
In terms of low-voltage networking cables, you have quite a few options to choose from. Deciding which cable to use for your network depends on many factors, and it’s important to know the differences and similarities between the different types. Two of these...
Dec 16, 2016 | Blog, Cyber Security, Unified Communications
These days, network security is a huge part of what affects the success of your business. We talk a lot about network security–and for good reason. A simple and hard-to-stop malware attack could disable your entire operation, making it extremely difficult for...
Dec 13, 2016 | Blog, VOIP
VoIP has emerged as the communications technology of choice for most organizations. The features and cost savings are compelling and audio quality is typically indistinguishable from traditional, legacy phone systems. Good audio quality, however, starts with good...
Dec 7, 2016 | Blog, Call Center
Are you finding that your call center is receiving far more calls than it’s able to answer? Sometimes, expanding to accommodate isn’t always the best economic or practical choice. Yet, you want your business to be successful, and you want to make sure...
