Blog

3 Urgent Reasons Your Business Needs Video Surveillance

Mar 6, 2017 | Blog

No business is too small for video surveillance.  Likewise, an out-of-date surveillance system can pose just as many problems as not having one at all.  If you’re going to protect your business the way you really need to, it’s important to start thinking...

3 Myths About VoIP You Should Never Believe

Feb 27, 2017 | Blog

VoIP is the way of the future–many telecom companies have made the switch, as well as businesses in every industry.  It’s the easiest way to use the internet in order to conduct calls, and it allows for so many benefits.  Multiple locations, call...

How to Conduct Damage Control After a Network Security Breach

Feb 24, 2017 | Blog, Network Security

Has your business ever dealt with a serious setback, such as a network security breach?  You may have experienced a stressful and overwhelming situation.  You know that your security being compromised can mean sensitive information being leaked, a virus infecting your...

Is Your Conference Room Leaking Sensitive Information?

Feb 13, 2017 | Blog

Corporate meeting rooms are commonly used for discussions that range from the mundane to the highly sensitive.  Remote offices and third parties can be brought into these discussions with audio and video systems and applications that run over IP networks. Yet most...

Find Out if Your Telecom Service is Meeting Customer Expectations

Feb 13, 2017 | Blog, Call Center, Contact Center

There are basic rules regarding customer service that everyone is expected to follow.  Be kind and polite, speak clearly, and so forth.  But, even though your customers may not show their displeasure through digital communication, you could be making mistakes that are...

How to Prevent Poor Business Communication Through Technology

Feb 6, 2017 | Blog, Conference Room Solutions

Communication can be one of the biggest issues when it comes to running a business.  One misunderstanding can ruin an entire transaction; and avoiding this kind of issue can be a hassle.  You may think that meeting face-to-face is the only way to fully understand a...

Why is Mobility an Important Aspect of Your Business Model?

Feb 3, 2017 | Blog, Mobility

Is your retention rate much lower than you would like?  Employee satisfaction is a big reason why this might be happening; unhappy employees means a less productive day, which leads to less morale, which leads to resignation.  It’s important to keep up with the...

Is your Wireless Network up to Speed? ACC puts your Business in the Fast Lane!

Jan 27, 2017 | Blog

Impact of Poor Performance The consequences of a poorly performing wireless network can add up fast!  Delays and Quality of Service problems may frustrate users by– Real time apps can bog down and waste time Your network might not be available when you need it...

5 Tips For Increasing Your Business Cyber Security

Jan 26, 2017 | Blog

Cyber security is one of the most important aspects of running a business that relies on the internet.  If your main business model focuses on technology, chances are, you’re dealing with cybersecurity issues.  It’s a big problem–viruses and malware...

Cisco Improves Digital Training and Certification Requirements

Jan 16, 2017 | Blog, News

On Tuesday, CISCO announced they would be making significant changes to their certification tracks and training programs for employees.  The intent of these changes is to keep their practitioners knowledgeable about the industry as it constantly evolves.  CISCO plans...