Mar 13, 2017 | Blog, SIP Trunking, VOIP
Still dealing with fussy landlines? Your business should be moving into the future with VoIP and SIP trunking. There are many benefits that come with this updated tech, and when you upgrade, you’ll be getting cutting-edge advantages your competitors might not...
Mar 6, 2017 | Blog, security cameras
No business is too small for video surveillance. Likewise, an out-of-date surveillance system can pose just as many problems as not having one at all. If you’re going to protect your business the way you really need to, it’s important to start thinking...
Feb 27, 2017 | Blog, VOIP
VoIP is the way of the future–many telecom companies have made the switch, as well as businesses in every industry. It’s the easiest way to use the internet in order to conduct calls, and it allows for so many benefits. Multiple locations, call...
Feb 24, 2017 | Blog, Network Security
Has your business ever dealt with a serious setback, such as a network security breach? You may have experienced a stressful and overwhelming situation. You know that your security being compromised can mean sensitive information being leaked, a virus infecting your...
Feb 13, 2017 | Blog, Call Center, Contact Center
There are basic rules regarding customer service that everyone is expected to follow. Be kind and polite, speak clearly, and so forth. But, even though your customers may not show their displeasure through digital communication, you could be making mistakes that are...
Feb 6, 2017 | Blog, Conference Room Solutions
Communication can be one of the biggest issues when it comes to running a business. One misunderstanding can ruin an entire transaction; and avoiding this kind of issue can be a hassle. You may think that meeting face-to-face is the only way to fully understand a...
Feb 3, 2017 | Blog, Mobility
Is your retention rate much lower than you would like? Employee satisfaction is a big reason why this might be happening; unhappy employees means a less productive day, which leads to less morale, which leads to resignation. It’s important to keep up with the...