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How to Prevent Call Hacking

Mar 22, 2018 | Blog

  What is Call Hacking? Call Hacking refers to criminals that hack into office telephone systems to utilize the company’s phone lines in order to place unauthorized international calls. Once the criminals have access to the hacked mailbox, they use a...

What Are Some Telecom Industry Trends to Watch in 2018?

Mar 21, 2018 | Telecom

Every industry changes and advances as the years pass. The telecom industry is no different. Here are three exciting telecom industry trends to watch this year. The Continued Rise of 5G 5G is already widely popular in the telecom industry. Thus, it’s not...

What is HD Voice?

Mar 15, 2018 | Blog

When your small business is in need of updating your phone system and phone service it is important to consider all of your PBX system and business phone service options. One way to ensure call quality is to upgrade to a cloud phone system and SIP phone service that...

What Do You Need to Know About VoIP Phones?

Mar 8, 2018 | VOIP

Before switching your business phone system over to VoIP there are some things you need to know about VoIP phones. Display Screens The most basic type of screen, known as a grayscale screen, will at a minimum display the name and number of the caller, along with the...

How to Use Your Auto Attendant in Unexpected Ways

Mar 1, 2018 | Blog

Who answers your phone calls? Whenever your business receives a call, there may not always be a real employee available to respond. Luckily, you can program an auto-attendant to greet customers who need to ask an urgent question or have suggestions and comments. Here...

What is Telecommuting?

Feb 23, 2018 | Telecommuting

Telecommuting represents a change in the way many businesses operate today. Instead of requiring every employee to come into the office and work the same number of hours, employees can instead choose to work from home, a coffee shop, library, or anywhere with Internet...

What Are SIP Trunks?

Feb 13, 2018 | SIP Trunking

Do you own a small business? If you do, then you are probably in search of ways to keep costs down so you can maximize your profits. One method you might not have considered before is deploying a SIP trunk. If you are unfamiliar with SIP trunks, then you are in luck....

How Does Your Small Business Utilize CPaaS?

Feb 1, 2018 | CPaaS

Does your small business currently make use of CPaaS? Although it sounds complicated, it stands for Communication Platform as a Service. If one of your company’s resolutions for the new year was to boost customer service capabilities, then you should consider...

Is Your Small Business Reluctant to Switch to the Cloud?

Jan 24, 2018 | Cloud

Using the cloud for telecom solutions can be hugely beneficial to your small business. However, some businesses might still be reluctant to use this technological advancement. Although we are now almost a full month into the new year, it isn’t too late to set a...
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