Could Your Small Business Benefit from SD-WAN?

Helping your small business grow means to stay at the forefront of contemporary technology. SD-WAN is increasing in popularity, so perhaps your small business could benefit from using it. What Is SD-WAN? SD-WAN is an acronym that stands for software-defined wide area...

What is Structured Cabling?

When it comes to network cables, you want to be sure the infrastructure you assemble aligns with your long-term voice and data goals. For example, if you plan to implement a VoIP solution you’ll want to run Cat5e or Cat6 cables. Additionally, no matter how large...

What Are the Different Types of Network Cables?

Even though your small business is thriving, there are always ways you can improve. While you rely on cloud storage and wireless networks for data transfer, network cables still have a place in your tech closet. Here is more information about the different types of...

How to Prevent Call Hacking

  What is Call Hacking? Call Hacking refers to criminals that hack into office telephone systems to utilize the company’s phone lines in order to place unauthorized international calls. Once the criminals have access to the hacked mailbox, they use a...

What Are Some Telecom Industry Trends to Watch in 2018?

Every industry changes and advances as the years pass. The telecom industry is no different. Here are three exciting telecom industry trends to watch this year. The Continued Rise of 5G 5G is already widely popular in the telecom industry. Thus, it’s not...

What is HD Voice?

When your small business is in need of updating your phone system and phone service it is important to consider all of your PBX system and business phone service options. One way to ensure call quality is to upgrade to a cloud phone system and SIP phone service that...

What Do You Need to Know About VoIP Phones?

Before switching your business phone system over to VoIP there are some things you need to know about VoIP phones. Display Screens The most basic type of screen, known as a grayscale screen, will at a minimum display the name and number of the caller, along with the...

How to Use Your Auto Attendant in Unexpected Ways

Who answers your phone calls? Whenever your business receives a call, there may not always be a real employee available to respond. Luckily, you can program an auto-attendant to greet customers who need to ask an urgent question or have suggestions and comments. Here...

What is Telecommuting?

Telecommuting represents a change in the way many businesses operate today. Instead of requiring every employee to come into the office and work the same number of hours, employees can instead choose to work from home, a coffee shop, library, or anywhere with Internet...

What Are SIP Trunks?

Do you own a small business? If you do, then you are probably in search of ways to keep costs down so you can maximize your profits. One method you might not have considered before is deploying a SIP trunk. If you are unfamiliar with SIP trunks, then you are in luck....
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