Since the passing of the TRACED Act in 2019, Congress provided the FCC (Federal Communications Commission) with new tools to combat illegal and unwarranted robocalls. The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act uses caller ID authentication...
Business Messaging Stats The stats are in! No other communications channel comes close to competing with the engagement levels of business SMS messaging. SMS / MMS text messaging is rapidly becoming the preferred communications method for business and consumers...
Introducing Eagle Eye's Outdoor Camera Cabinets for Areas Without Power or Internet Eagle Eye Networks recently launched camera cabinet systems for outdoor surveillance use in areas without electricity hookup or bandwidth. The new Eagle Eye Networks Cabinet Systems...
Eagle Eye's New 911 Camera Sharing Feature to Revolutionize Emergency Response In emergency situations, every second counts- and details matter. “Eagle Eye 911 Camera Sharing will be a game changer for active shootings, burglaries, alarms, and even medical and...
Cybersecurity Tips From the Agency Cybersecurity Fraud Is Only Getting Worse The explosion of AI technology, machine learning and ChatGPT has led to many positive outcomes for consumers and businesses alike; however, it has also advanced bad actor’s...
Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception. Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...
Toll-free Number Messaging Verification As of January 31, 2024, any unregistered toll-free number that attempts to send SMS / MMS messages will be blocked. This means that any number that is not verified will have its traffic blocked, even if the number is...
10DLC New Compliancy Tips Whether you are currently using SMS text messaging for your business, or plan to in the future, it is important to adhere to the Mobile Network Operator’s compliancy requirements for SMS messaging to avoid rejections and fines. Tips to...
Important Information Regarding Upgrading to 3CX v20 3CX v20 is an exciting new software release, packed full of new features and functionality. However, even though 3CX v20 is officially released– that doesn’t mean you should upgrade to this new software...
10 Interesting Facts About the Telecom Industry 1. The soundproof booth was invented by Alexander Graham Bell’s assistant, to stop his landlady from eavesdropping on his conversations. The first prototype was built in 1877 using bed blankets wrapped around a...
