Services
Customer Reviews
Holly VanHouten is a celebrity in the Telecom Help desk world...
Patty from American Lumber Corporation writes:
"Your service department is wonderful. Holly is such a pleasure to speak with. She goes out of her way to help me. Your technicians that come on site are great also. They are very knowledgeable and professional. We have had our phone system for several years now and it still fits our needs just fine. It is a pleasure doing business with your company."
Gary T. Sarcione from BL Companies writes:
"I work for BL Companies, an Engineering and Architectural Design company based out of Meriden, CT. We have been using ACC Telecom for several of our satellite offices and I wanted to take a few minutes to express to you how pleased we are with the service we receive from your company. Time and again when I have needed technical support from your team, they have come through for me in a very professional and efficient manner. In particular, I want you to know that Holly Van Houten, in your technical service department, has proven to be invaluable to me. I work with many vendors and sub-contractors in many fields in my position as Facilities Manager and I have to say she provides me with perhaps the best service of any of them. Her knowledge of her job and related systems, follow through on problems, and excellent communication skills are above and beyond what is the norm. In addition to all this, she is just simply a pleasure to do business with. I rarely take the time to write these types of letters, but felt compelled to do so in this case. She is an excellent representative of your firm and the main reason I turn to ACC Telecom for their services. I look forward to our continued relationship."
Michaele A. Morrison from GCOA writes:
"Barry and Holly are wonderful. I have four locations with them. No one can best price or service!"
Tracey Steelman from Queen Anne School writes:
"I cannot tell you enough how much I appreciate your continued support of Queen Anne School. Having taken over the technology aspect of the school with minimal background on the equipment, your availability has been wonderful. And honestly, there is no greater testament to your product than the simple longevity of the hardware/software currently in place."
Thao Truong from Whitaker Brothers writes:
"We have just moved in and we are getting situated at the new location. A large part of our successful move has been contributed by the diligent works of everyone at ACC Telecom, especially Holly, Dan, and Rich, who coordinated all requests and answered all the concerns we had. Whitaker Brothers and I personally would like to express our gratitude to your patience and patronage on the project. Your quick responses, long hours and willingness to standby to assist us are being greatly appreciated. Dan did a super job on our previous project and it is being demonstrated as well if not even better on this project."
Christine Keller from Ulla Popken writes:
"I just cannot express enough how impressed I am with ACC's customer service today - from Ryan taking our call first thing this morning, to Abe altering his schedule to head down here, to Jason making a special equipment delivery, and everyone sticking through to the end. Everyone was professional, courteous and understanding of the needs of our company - just top notch service. Thank you so much!"
Steve Karayinopulos from JK Mechanical Products writes:
"I looked at six companies, 3 product lines and decided to go with ACC Telecom because of your professionalism. Pete and I really felt like you deeply care about our business. Product-wise, what separated you from the competition was Toshiba's new end-user software, the Strata call manager. It blew away your competitors."
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