Services
Customer Reviews
"I hereby want to express our gratitude for the services your company has offered to NMS Healthcare all these years. Every time we request service or support from ACC Telecom, we have always received the most qualified and effective support on all levels. Personnel from ACC Telecom always have good attitudes and as a result of it we are receiving good treatment, whether in the office, in the field or wherever you support. ACC Telecom has the best support service; I give it two thumbs up!"
Ricardo Gordillo, Information Technology Director, NMS Healthcare
"Your service department is wonderful. Holly is such a pleasure to speak with. She goes out of her way to help me. Your technicians that come on site are great also. They are very knowledgeable and professional. We have had our phone system for several years now and it still fits our needs just fine. It is a pleasure doing business with your company."
Patty, American Lumber Corporation
"I work for BL Companies, an Engineering and Architectural Design company based out of Meriden, CT. We have been using ACC Telecom for several of our satellite offices and I wanted to take a few minutes to express to you how pleased we are with the service we receive from your company. Time and again when I have needed technical support from your team, they have come through for me in a very professional and efficient manner. In particular, I want you to know that Holly VanHouten, in your technical service department, has proven to be invaluable to me. I work with many vendors and sub- contractors in many fields in my position as Facilities Manager and I have to say she provides me with perhaps the best service of any of them. Her knowledge of her job and related systems, follow through on problems, and excellent communication skills are above and beyond what is the norm. In addition to all this, she is just simply a pleasure to do business with. I rarely take the time to write these types of letters, but felt compelled to do so in this case. She is an excellent representative of your firm and the main reason I turn to ACC Telecom for their services. I look forward to our continued relationship."
Gary T. Sarcione, Facilities Manager, BL Companies
"I looked at six companies, 3 product lines and decided to go with ACC Telecom because of your professionalism. Pete and I really felt like you deeply care about our business. Product-wise, what separated you from the competition was Toshiba's new end-user software, the Strata Call Manager. It blew away your competitors."
"You are a credit to your industry and make the world a better place."
Brian Lazarus, Vice President, Media Star Promotions
"I continue to be impressed at how on top of things your company always is."
Ava H., Healy & Associates, LLC
"I cannot tell you enough how much I appreciate your continued support of Queen Anne School. Having taken over the technology aspect of the school with minimal background on the equipment, your availability has been wonderful. And honestly, there is no greater testament to your product than the simple longevity of the hardware/software currently in place."
Tracey Steelman, Queen Anne School
"I just cannot express enough how impressed I am with ACC's customer service today - from Ryan taking our call first thing this morning, to Abe altering his schedule to head down here, to Jason making a special equipment delivery, and everyone sticking through to the end. Everyone was professional, courteous and understanding of the needs of our company - just top notch service. Thank you so much!"
Christine Keller, Ulla Popken
"Barry and Holly are wonderful. I have four locations with them. No one can beat price or service!"
Michaele A. Morrison, Greater Chesapeake Orthopedic Associates
"ACC Telecom Technician, Raheen Logan is FANTASTIC, and a tremendous help…THANK YOU FOR SENDING HIM!! Raheen is very professional, has answered and addressed every issue, as well as did a quick training for us all. Truly a keeper for your company and one I ask you send in the future if a tech is ever needed!"
Debbie R., Maryland Sign Design Inc.
"I just wanted to tell you what a fabulous customer service rep you have with Holly. She has always been friendly, extremely knowledgeable and a pleasure to deal with. It can be hard to find someone as good as she is these days. I have been a customer for many years and when the time comes to buy a new system I will definitely use ACC Telecom because of her great service."
Jamie Billingslea, The Billingslea Corporation
"Your whole team provided us with prompt and excellent service, great attitudes and it was a pleasure to work with them and your company."
Sandi & Kim, Darrel Drown Financial Services, Law Office of Jonathan S. Smith
"We have just moved in and we are getting situated at the new location. A large part of our successful move has been contributed by the diligent works of everyone at ACC Telecom, especially Holly, Dan, and Rich, who coordinated all requests and answered all the concerns we had. Whitaker Brothers and I personally would like to express our gratitude to your patience and patronage on the project. Your quick responses, long hours and willingness to standby to assist us are being greatly appreciated. Dan did a super job on our previous project and it is being demonstrated as well if not even better on this project."
Thao Truong, Whitaker Brothers
"Working with Holly and Dave is always a pleasure. Both are super helpful and efficient."
Sandy M., Infra-Metals Inc.
"Thank you so much for the great work. Dave did an awesome job and I couldn’t be any happier…thanks again for the excellent job!"
Dave S., Engineered Piping Products
"You are all great!!"
Dennis B., Ulla Popken
"ACC Telecom is THE BEST! Everyone I speak with is always upbeat and more than happy to help out in any way they can…Big Shout out to HOLLY V and my tech RAHEEN L. Keep up the good work ACC…"
Casandra J., KMJ Media Group
"Raheen was terrific and a great representative for your company."
Sam L., RAMW
(888)226-2216
