Cisco Business/Office Phone and Data Systems

Cisco’s 500 series Unified Communications for Businesses
Communicate effectively by reaching the right resource the first time. Now your small business can deploy an affordable, easy-to-manage communications system with Cisco Unified Communications 500 Series for Small Business. The series supports:

From 8 to 138 users in flexible deployment models based on your needs
A wide array of IP phone models
Public switched telephone network (PSTN) interfaces
Internet connectivity with security services

Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)
Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work
Productivity: Integrate with existing desktop productivity applications such as calendar, email, and customer relationship management programs
Secure Routing: Reduce business risks associated with viruses and other security threats

The series eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. It integrates with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. Integrated smart applications also help boost employee productivity.

Product Features:

From 8 to 138 IP phone stations (comes with 24 user licenses)
From 4 to 12 analog trunks or 2 to 6 Basic Rate Interface (BRI) digital trunks
Optional one or two T1/E1 voice interface (Primary Rate Interface [PRI] and channel associated signaling [CAS])
Integrated security
Music on hold
Simple system configuration and management
Telephone call processing
Integrated voicemail and automated attendant
Support for up to 138 phones in multiple locations
Integrated business productivity applications
Basic call center capabilities
Integrated wireless access (select models)
Full functionality for remote staff and teleworkers
Integrated voicemail to email capabilities
Support for integrated video calls
Fax to email capabilities
Single-number reach functionality between desk phone, softphones, remote or teleworker phones, and mobile phones

Models & Description		Number of Employees
	UC540W-FXO-K9 UC500 Series Model 540 with 24 User Licenses for UC and integrated messaging, 4 FXO ports, 8 PoE 10/100 Ethernet ports, integrated wireless, and 1 voice interface card (VIC) slot.	Up to 32
	UC540W-BRI-K9 UC500 Series Model 540 with 24 User Licenses for UC and integrated messaging, 2 BRI ports, 8 PoE 10/100 Ethernet ports, integrated wireless, and 1 VIC slot.	Up to 32
	UC560-FXO-K9 UC500 Series Model 560 with 24 User Licenses for UC and integrated messaging, 4 FXO, 4 Foreign Exchange Service (FXS), and 2 VIC expansion slots.	Up to 138
	UC560-BRI-K9 UC500 Series Model 560 with 24 User Licenses for UC and integrated messaging, 2 BRI, 4 FXS, and 2 VIC expansion slots.	Up to 138
	UC560-T1E1-K9 UC500 Series Model 560 system with 24 User Licenses for UC and integrated messaging, 4 FXO, 4 FXS, 1 T1/E1 and 1 VIC expansion slot.	Up to 138
	UC520-8U-FXO/BRI or UC520W-8U-FXO/BRI Unified Communications (UC) 500 Series Model 520 with 8 User Licenses for UC and integrated messaging, 4 Foreign Exchange Office (FXO) or 2 Basic Rate Interface (BRI) ports, 8 Power over Ethernet (PoE) 10/100 Ethernet ports, 1 VIC slot. Optional integrated wireless.	Up to 16
	UC520-16U-FXO/BRI or UC520W-16U-FXO/BRI UC500 Series Model 520 with 16 User Licenses for UC and integrated messaging, 4 FXO or 2 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot. Optional integrated wireless.	Up to 16

	UC520-24U-FXO or UC520-24U-BRI UC500 Series Model 520 with 24 User Licenses for UC and integrated messaging, 8 FXO or 4 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.	Up to 64
	UC520-32U-FXO or UC520-32U-BRI UC500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 8 FXO or 4 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.	Up to 64
	UC520-48U-FXO or UC520-48U-BRI UC500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 12 FXO or 6 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.	Up to 64
	UC520-48U-T/E/F or UC520-48U-T/E/B UC500 Series Model 520 with 32 User Licenses for UC and integrated messaging, T1, 8 PoE 10/100 ports, 1 VIC slot.	Up to 64

Series

Cisco Product

Cisco Small Business Pro Series

Model

Cisco Unified Communications 520

Cisco Unified Communications 540

Cisco Unified Communications 560

Feature Highlights

Eight to 64 IP phone station support
Four to 8 analog trunks or two to 4 BRI digital trunks
Optional single T1/E1 voice interface (PRI and CAS)
Integrated voicemail
16 hours voicemail storage
Automated attendant
Integrated business productivity applications
Integrated security
Music on hold
Optional on board wireless access
Simple system configuration and management

Eight to 32 phone station support
Four to 8 analog trunks or two to 4 BRI digital trunks
Optional single T1/E1 voice interface (PRI and CAS)
Integrated voicemail
32 hours voicemail storage
Automated attendant
Integrated business productivity applications
Integrated security
Music on hold
On board wireless included
Simple system configuration and management

16 to 104 phone station support
Four to 12 analog trunks or two to 6 BRI digital trunks
Optional one or two T1/E1 voice interface (PRI and CAS)
Integrated voicemail
32 or 64 hours voicemail storage
Automated attendant
Integrated business productivity applications
Integrated security
Music on hold
Wireless support with the Cisco AP 500 Series Wireless Access Point
Simple system configuration and management

Service and Support

Cisco SMARTnet Service

Cisco Small Business Pro Service

Don't forget to check out all of our business phone systems

Cisco Resource Center

Cisco's Unified Communications offerings

Overview

Security Basics

Cisco Unified Communications Phone Systems

Mobility & Wireless

Network Systems

Baltimore, Maryland	College Park, Maryland	Fairfax, Virginia
Aberdeen, Maryland	Frederick, Maryland	Falls Church, Virginia
Annapolis, Maryland	Gaithersburg, Maryland	Fredericksburg, Virginia
Columbia, Maryland	Potomac, Maryland	Manassas, Virginia
Towson, Maryland	Rockville, Maryland	Manassas Park, Virginia
Ellicott City, Maryland	Silver Spring, Maryland	McLean, Virginia
Owings Mills, Maryland	Upper Marlboro, Maryland	Reston, Virginia
Washington, D.C.	Alexandria, Virginia	Sterling, Virginia
Bethesda, Maryland	Arlington, Virginia	Springfield, Virginia
Chantilly, Virginia	Chevy Chase, Maryland	Tysons Corner, Virginia

Products

Cisco Business/Office Phone and Data Systems

Product Features:

Don't forget to check out all of our business phone systems

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